Case Study
How Kintsugi Built Their AI Roadmap to Scale Faster
From scattered ideas to a clear, actionable AI strategy that actually moved the needle.
Client
Services
Document AI
Approval Flows
Introduction
The Vision Was There. The Plan Wasn't.
Kintsugi knew AI could transform their business. They just didn't know where to start, what to prioritize, or which tools were actually worth investing in.
"Every department had a different idea of what AI should do for them. Marketing wanted automation, operations wanted efficiency, and leadership wanted ROI — but nobody had a unified strategy. They were spending time and money exploring tools that didn't connect, and making decisions without a clear picture of where AI could actually move the needle for their business."
Our Solution
A Document Pipeline Built Around Kintsugi’s Review Process
We conducted a full AI audit across every department, identified the highest-impact opportunities, and delivered a clear step-by-step AI roadmap tailored specifically to Kintsugi.
The Results
The Results
Within 90 days of implementation they were already seeing measurable results across three departments.
88%
Auto Matched
12k
Docs Read
96%
Data Accuracy
5d
Close Time
"We finally have a process that catches the small stuff early. Month-end no longer feels like everyone is holding the company together with spreadsheets."
Nadia Brooks
Finance Lead
